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FAQs

Frequently Asked Questions

Q. How long will shipping take?
A. Because the Coupon Clutches are individually handmade, and not mass produced, during peak shopping seasons they can take from 5 to 7 days to ship.  All other orders generally ship the next business day.
Q. I teach coupon classes, or I have a blog and I'd like to promote your Coupon Clutches.  Is there a way to do that?
A. We have an affiliate program with banners and text links that will pay you for referred sales, and we're happy to help facilitate offline sales through such things as coupon classes and workshops with personalized affiliate URLs and print flyers.
Q. What size binder do I need for my Coupon Clutch?
A. Our Coupon Clutch fabric binder covers are meant to fit snugly over standard 2" capacity binders that you can find at WalMart, most Walgreens or any local office supply store.  Look for a binder with the rings on the spine rather than the back cover to get the best fit.  If you prefer a larger binder cover you can also choose from 3", 4" and 5" sizes in the dropdown box on the product pages.
Q. Can I use your downloadable Coupon Clutch pattern to make some for sale at craft fairs or on Etsy?
A. Our Coupon Clutch is a patented design and the downloadable pattern is also copyrighted with all rights reserved.  Because we are frugal people serving a frugal audience we wanted to provide a less costly method for those with the ability to create their own Coupon Clutches, however the pattern is intended for personal use only.  This means that you may use the pattern to make a Coupon Clutch for yourself, or as a gift for a friend or loved one, but you may not resell the pattern or use it to create same or similar Coupon Clutches for sale.
Q. Where are the Coupon Clutches made?
A. We employ a small army of home seamstresses who work from their homes here in the USA and we are all grateful to our customers and affiliates for helping create these jobs!
Q. Will a Coupon Clutch fit over a zipper binder?
A. No, our Coupon Clutches are designed to fit snugly over standard 3-ring binders only.
Q. Can I return my Coupon Clutch?
A. While we will accept returns of most items within 30 days for exchange or refund, we are unable to accept the larger 4" and 5" covers as they are considered custom orders.
Q. My shipment was lost or stolen.  What can I do?
A. We will provide all available tracking and shipping information so you may request that your carrier perform an investigation.  Risk of loss transfers from Coupon Clutch to the carrier upon our delivery of the ordered products to them.
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